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SALES, MARKETING, AND CUSTOMER SERVICE PROFESSIONALS

"The finest sales training I have ever attended."
-- Steve Ramsdell
Account Executive
Nextel Communications


"Best and most useful sales training in years!"
-- Allison MacMullin
Account Executive
Nextel Communications


"One of the best workshops that I have attended. Excellent!! Phil Bozek did a
wonderful job of giving us skills and resources to be a GOOD sales force . . . “
-- Nadine Wilcox, Customer Service Representative
United States Postal Service


"Straight 10's! I mean it! Excellent! Bravo!"
-- Frank Spencer, Customer Service Representative
   United States Postal Service


"This seminar is absolutely fantastic. I did not want it to end it was so good."
-- Rick Tauceda
Senior Customer Service Rep
The United States Postal Service


"This workshop is so excellent I would like to take it again."
-- Carol Bristol, Account Executive/Consultant
Franklin Quest Co.  Salt Lake City UT


"This is by far the best and most productive training class I have ever taken."
-- Rick Rosbach
Account Executive
Nextel Communications


"Excellent job! I only wish all our staff could attend your session. I wish I
had your course years ago! Should be mandatory training for all sales employees."
-- Paula Budge, BSN Team Leader, Florida Sales Center
United States Postal Service


"This one of the best/most informative workshops I ever attended."
-- Frank Zambito, Senior Account Representative
Air Touch Paging


"Thanks, Phil! This was a wonderful Meeting/Seminar and I got A LOT out of it."
-- Jim Bateman, Account Rep
United States Postal Service


"It was one of the best, or the best workshop I have ever attended! Francine
is a wonderful teacher.
-- Marquita L. Maestas, Marketing Analyst
Los Alamos National Laboratory


"You were fabulous! Absolutely the best seminar I've ever attended. I truly
appreciate your positive and constructive feedback."
-- April Tovak, Account Executive
Nextel Communications


"This was not only an exceptionally strong course, but my personal
improvement feels dramatic."
-- Ron Gleason, Sales Specialist
United States Postal Service


"It was great! Very informative."
-- Jay Henderson, Account Executive/FTF Specialist
Covey Leadership Center, Provo UT


"Very Informative. Will be useful for meetings with customers. Enjoyed
feedback (immediate) one-on-one -- excellent -- very constructive."
-- Grace Tolentino, Tactical Marketing Sales Specialist
United States Postal Service


"Awesome!"
-- Russ Cuccia, Account Representative
Air Touch Paging


"[The workshop] moved so quickly -- good information. Would highly recommend
for other districts and area marketing personnel.
-- Peg Owens, National Account Manager
United States Postal Service


"This is a class I will use. In fact, I was able to design a presentation I
need to give and will be much more effective because of it."
-- Lisa Shortt, Account Manager
Nextel Communications


"Great, positive experience. Will be very useful in my daily activities."
-- Duke Ehrhardt, Regional Sales Manager
US Borax


"Excellent class, I would recommend it to others."
-- Carolyn Lucas, Account Manager
United States Postal Service


"Outstanding course!"
-- Quinetta White
Senior Customer Service Rep
The United States Postal Service


"This is one of the most valuable and practical courses I have taken. The
materials were easy to understand and we had numerous opportunities to apply
what we were learning."
-- Lisa Sylvestri, Manager of Indirect Distribution
Nextel Communications


"Phil is one of the best trainers I've ever had. I feel much more confident
about my presentation skills than I did before the class."
-- Mindy Beck, Account Representative
Air Touch Paging


"The balance between lecture & doing was excellent . . . The pacing of the
workshop was great . . . The 'B. E. S. T.' method is a great way for rapidly
preparing presentations w/out a lot of pain and suffering."
-- Willie Pugit, Customer Service Representative
United States Postal Service


"I appreciated the valuable feedback."
-- Cathy Mara, Account Representative
Air Touch Paging


"Excellent, useful information and skills that will improve my presentations
and subject organization."
-- Trudy Troiano, Sales Specialist
United States Postal Service


"Great workshop! Thanks!"
-- Cindy Adams, Marketing Manager (Specialties)
US Borax


"I loved the interaction of the smaller group -- we learned from each other."
-- Pat Hampton
Customer Service Rep
The United States Postal Service


"It was excellent. You [Phil] were able to create a comfortable atmosphere
surrounding a topic which can be stressful and uncomfortable. . . "
-- Marny Donnelly, Account Representative Supervisor
Air Touch Paging


"I thought the course was extremely helpful . . . All material is extremely
relevant for future presentations."
-- Kathy Warnicke, Customer Account Representative
Nextel Communications


"I appreciate your coaching and building the rapport of participants to want
each other to succeed and cheer each other on. It helped a lot."
-- Chris Bailey, Customer Service Representative
United States Postal Service


"Great workshop -- simple and easy to follow."
-- Liz Lucero, Indirect Sales Coordinator
Nextel Communications


"This was very beneficial to me to go through the step process & develop a
complete, concise presentation. Thank you!"
-- Debbie Dittmer, Sales Specialist
United States Postal Service


"I feel I can now give presentations with more confidence."
-- Chris M., Customer Service Representative
Air Touch Paging


"Keep up the good work! Thank you for sharing your talents."
-- Gary Winterton, Account Executive,
Covey Leadership Center, Provo, UT


"One of the best training sessions I've been to."
-- Valerie Ewart, Customer Service Representative
United States Postal Service


"I thought the course was excellent."
-- Tom Hoyes, Major Account Executive
Nextel Communications


"It was excellent! Thank you!"
 -- Sheila Huber, Account Representative
Air Touch Paging


"Very smooth presentation, clear expectations, never arrogant or talking down
to anyone. Extremely pleasant instructor made everyone feel at ease."
-- Tim Culver, Account Manager
United States Postal Service


"Phil was excellent -- nice style -- calm and knowledgeable."
-- Doreen Rathburn, Account Manager
United States Postal Service


"Phil [Bozek] is a great guy, very kind & very helpful; genuine to the core.
He gave SPECIFIC ideas for improvement."
-- Amy Carlyle, Activations Manager
Nextel Communications


"[Phil,] Your demeanor is excellent. Very pleasant."
-- Ralph Carranza, National Account Manager
United States Postal Service


"[I] Appreciate the way you lessen the intimidation in the class. Your
support was wonderful, uplifting."
-- Lannette Loo, Customer Account Manager
US Borax


"I like how open you [Phil Bozek] were to new and different ideas. You never
answered with a negative response."
-- Melissa Brazington-Smith, Sales Specialist
United States Postal Service


"GREAT class and facilitator -- listens and CONSTRUCTIVELY gives advice for
better performance."
-- Michelle Fluharty, Senior Fulfillment Specialist
Nextel Communications


"Phil's energy is infectious. I felt energized simply by attending."
-- James Goh, Engineer Economist
US Borax


"Great energy from Phil (Teacher) and it was encouraged from all participants."
-- Corliss Douglas, Program Analyst
United States Postal Service


"The facilitator was awesome."
-- Barry B. Shelton
Sales Specialist
The United States Postal Service


"Instructor very knowledgeable; always focused on the positive."
-- Michael Hollawell, Account Representative
Air Touch Paging


"My only concern coming into the class was that I not waste 2 days of time .
. . This was an EXCELLENT use of 2 days that I really appreciate."
-- Heath MacArthur, Account Manager
Nextel Communications


"Please use Dr. Phil Bozek for other training needs. I will be using my video
in the future to continue improving my presentations."
-- Frances M. Owens, National Account Manager
United States Postal Service


"I fully enjoyed this course. I hope to work with you again in the future."
-- Jack Bragg, Team Leader, Florida Sales Center
United States Postal Service


"How can you improve on perfection? Well done."
-- Joyce Vanni, Advertising and Promotion
National Account Manager
United States Postal Service



SCIENTISTS AND TECHNICAL SPECIALISTS

"Best LANL [Los Alamos National Laboratory] class I've been to."
-- Dennis Bianchi
Los Alamos National Laboratory


"An EXTREMELY valuable experience."
-- Chris Curtis, Software Engineer
L-3 Communications


"An excellent course -- the best I have attended on this subject."
-- Matthew Randall, Mine Technical Services
US Borax


"Excellent! Overall -- the best, most memorable, most useful class I have ever had!"
-- Susan Quackenbush, Network Administrator
   Prudential Insurance


"I can't think of any way to improve this class -- it is very, very good!"
-- Doug Whitley
Hughes Aircraft Co.


[The workshop] has helped me overcome my fear of giving presentations."
-- Tracy Wood, Quality Engineer
Alcon Surgical Inc., Irvine CA


"A very essential and much-needed course for many Lab employees."
-- Sharon K. Woodruff, Nuclear Materials Technology Division
Los Alamos National Laboratory


"Best use of a workbook I have ever seen. Best seminar I can remember attending."
-- Roger Brown, Manufacturing Engineer
L-3 Communications


"Great course -- a LOT more than I expected."
-- Richard Morley, EES-13 Division
Los Alamos National Laboratory


"Thank you for all your help! I believe this class will have a huge effect in
my future presentations."
-- James Perry, Senior Staff Engineer
L-3 Communications


"I thought I'd be falling asleep and didn't think I'd learn this much -- but
I know I really did."
-- Monica Wenzel, Technical Writer
Los Alamos National Laboratory


"It [the workshop] was really good. I had a skeptical attitude to begin with,
but the material and instruction made a believer out of me."
-- Evan Fisher, Engineer
L-3 Communications


"[The workshop] made me more aware of myself and helped me be methodical with
my . . .  thoughts and how I express them."
-- Hormuz Taghavi, Engineer
Alcon Surgical Inc., Irvine CA


"I found this a very useful, educational, and enjoyable experience."
-- George Glass
Los Alamos National Laboratory


"I thought the class was effective & well worth my time & L-3's money -- well done!"
-- Doug Mangum, Design Engineer
L-3 Communications


"One of the best workshops I've attended."
-- David Parker, Senior Environmental Engineer
US Borax


"I appreciated the very specific suggestions and personal feedback. Videotape
approach is very helpful."
-- Steve Barham, Engineering Manager
L-3 Communications


"Excellent course. Lots of Information, good sequence, good pacing, effective
use of practical experience and feedback. Small class size was great."
-- Jim Lucas, FSS-DO Division
Los Alamos National Laboratory


"Excellent course. I enjoyed it and learned a lot."
-- Charles Deneris, Principal Engineer
L-3 Communications


"The best instructional class I have ever had. I feel so much better about
myself as a presenter."
-- Bob Gaddis
Kennecott Utah Copper


"This is one of the best instructors/courses I've had."
 --Tom Nickell, Manager of Mechanical Engineering
L-3 Communications


"The course was very good and offered much more than other courses I have
attended in the past. Dr. Bozek is very personable and experienced --
definitely an expert in his field."
-- Philip Liang, Senior Member of Technical Staff
Lear Astronics Corporation


"Francine Mahak is an excellent presenter as well as instructor. I would
recommend her to my colleagues."
-- Lynn Wisocki-Smith
Los Alamos National Laboratory


"Francine Mahak is a great instructor, very knowledgeable and intelligent."
-- Steve K. Lamoreaux, P-23 Division
Los Alamos National Laboratory


"Francine Mahak is a very positive, energetic, flexible instructor."
-- Rosalind Newmyer, MST-5 Division
Los Alamos National Laboratory


"Great course and instructor [Francine Mahak]. Will make preparation shorter and easier."
-- Angela Jaramillo
Los Alamos National Laboratory


"Thank you, thank you, Francine! I have learned more about myself."
-- G. Lucero
Los Alamos National Laboratory


"Francine, you are a great person."
-- Carolyn Edwards, BFIN Division
Los Alamos National Laboratory


"[The most effective aspect of this workshop was] Practice, practice,
practice! (And the fun I had learning!)
-- Deborah Rzonca, Materiel Systems Division   
Hughes Aircraft Co., Los Angeles CA


"An overall excellent workshop. One of the few times the instructor practiced
what was preached. Perfect teaching by example."
-- Bill Percival, Staff Engineer
L-3 Communications


"Phil really understands how to make a great presentation. It was a great course."
-- Shayne Wissler, Principal Engineer
L-3 Communications


"Really fantastic instructor [Phil Bozek], very helpful material. Quite a good course."
-- Bob McBroom, Principal Chemist
US Borax


"Great workshop. Great instructor."
-- Martha Ortega, PC Specialist
Colorado Housing Finance Authority


"How much I learned! This is the BEST class I've ever had, and I love
learning, so this says a lot."
-- Stephanie Ladwig
Los Alamos National Laboratory


"This was a great class! I learned a LOT."
-- Kayleen Woolf, Software Engineer
L-3 Communications


"I truly enjoyed this course . . . your instruction was superb in every way!"
-- Jeff Collings, Project Engineer
L-3 Communications


"What a captivating speaker [Phil Bozek is] -- I feel inspired and more
confident and actually look forward to [giving] future presentations."
-- Jim Freeman, Geotechnical Engineer
US Borax


"I appreciated the specific suggestions . . ."
-- Marilyn Drumiler, Mechanical Engineer
L-3 Communications


"Very good. This seminar will help me forever. Thanks, Phil!"
-- Chuck Geary, Manager of Mining Projects
The Winters Company


"My expectations were exceeded."
-- Carol Butler, Engineer
L-3 Communications


"Really Good! Time well spent."
-- Michael Miller, NIS-5 Division
Los Alamos National Laboratory


"Phil is extremely knowledgeable, and is very effective at using the skills
he is teaching in his presentation. He is a great example to follow."
-- Ken Thomas, Principal Mechanical Engineer
L-3 Communications


"This is the best class like this I have ever had."
-- Rebecca Hollis, ESH-13 Division
Los Alamos National Laboratory


"This is one of the most useful courses I have ever attended."
--Chris West
Mining Engineer
Kennecott Utah Copper


"[I] Really appreciate the resource material, specifically the summary materials."
-- Daren Burnett, Project Engineer
L-3 Communications


"I've rated only one other training course this highly in 17 years."
-- Frederick Morse, IP-PO Division
Los Alamos National Laboratory


"The well-organized structure: 'Recipes' were invaluable as a reference tool.
Video helped me see my own mistakes so that I could improve."
-- Douglas W. Bisacchi, Manager of Engineering Economics
US Borax


"[The most effective aspects of this workshop were] 1. Organization methods,
and 2. The use of a systematic process to evaluate performance."
-- Bernard Shen, Technical Staff   
Lear Astronics Co.


"Excellent course!"
-- Arvind Sharma, EES-4 Division
Los Alamos National Laboratory


"[The workshop] is great, keep the classes small! Phillip Bozek is the best
part of the presentation!"
-- Douglas Earl Tucker, Electrical Supervisor
Kennecott Utah Copper


"I liked Phil's level of energy & his positive attitude!"
-- Stacey Opp, Concurrent Engineering
L-3 Communications


"It was a great course."
-- Kurt Ganderup, Research Engineer
US Borax


"Dr. Phil is a dynamic presenter & teacher. Time just flew by."
-- Sushama Parekh, Member of Technical Staff
Lear Astronics Corporation


"This was a very worthwhile use of time -- I received a lot of value for my fee."
-- Donna Berg
Los Alamos National Laboratory


"This is a great and informative class."
-- Robert Ordoqui, Process Engineer
Kennecott Utah Copper


"It was good to address a weakness that I have in such a positive
constructive environment."
-- Randy Sylvester, Staff Engineer
L-3 Communications


"I like the interaction and 'hands-on' approach."
--Timothy Gribben, Process Engineer
US Borax


"Keep doing what you are doing."
-- Kevin Liu, Design Engineer
L-3 Communications



MANAGERS, STAFF, AND FINANCIAL SPECIALISTS

"Absolutely incredible workshop!"
-- Allen Pahl, Supervisor
Kennecott Utah Copper


"Extremely valuable course -- requisite course for every business professional."
-- Randy Johnson, Director of Quality Assurance
GEC Marconi Aerospace


"I enjoyed this workshop more than any I've taken."
-- M. Binke Miller, ESS
United States Postal Service


"[This course] should be mandatory for all credit officers who make presentations . . ."
-- Ron Gascho, Vice President
CoBank, Spokane WA


"This was a great course to not only improve presentation skills but to
understand a good presentation (I will be watching others closely)."
-- Phil Stringham, MDA
United States Postal Service


"Excellent course and instructor. I wish I could send all my employees to this."
-- Sharon Naegel, Manager of L-3 DSC
L-3 Communications


"Best ever for me. Thank you VERY much."
-- Doug King, Team Leader
United States Postal Service


I thought it was AWESOME! Very effective! [Phil Bozek] is a great presenter.
He listens to people; is enthusiastic; very knowledgeable; available for
questions at all times (very nice touch)!
-- Rachel Fisher, Proposal Coordinator
Prudential Insurance, Woodland Hills CA



"This was a great course for me and I saw good and positive change in the
other participants too."
-- Philip Ford, Business Manager
US Borax


"Thank you for teaching and not professing. Nice touch."
-- Ed Woofter, POS Support
United States Postal Service


"This class was GREAT."
-- Bruce Dening, ValuSource Coordinator
Intermountain Health Care


"Though I had done quite a bit of presenting in the past, I never knew how
much more there was to it, and how much I could learn . . . Thanks."
-- Martyn Buttenshaw, Mine Planner
US Borax


"I originally was not overly happy about having to attend class. I'm so glad
I 'got over it.' It was the most gratifying class I've taken."
-- Jaqueline Glenn, CCM Coordinator
United States Postal Service


"Dr. Phil [Bozek] is one of those instructors who comes around once in a blue
moon, who can motivate and teach with care, patience and kindness."
-- Eric Edblad, Supervisor
US Borax


"[10 Keys to Powerful Presenting is] An outstanding refresher or first time
program for speakers."
-- Bob Harwell, Manager
CoBank Sacramento CA


'"What a worthwhile 2 days!"
-- Rachel Carrington, Western Area CCM Coordinator
United States Postal Service


"Very professional."
-- John Wheeler, Senior Legal Analyst
L-3 Communications


"This has been the most enjoyable and educational seminar I've attended!"
-- Tricia Barron, Clerical Specialist
US Borax


"Very good workshop. It flowed very well."
-- Janet Colley, Manager of Financial Planning
Colorado Housing Finance Authority


"Excellent Instructor, high energy, strong knowledge of topic."
-- Lisa Programmer, Human Services
University of California Davis


"I think the '1. Instruction 2. Application' technique was very helpful. The
actual practice and critiques sessions were a plus. The pre-survey put you in
tune with the class."
-- Lucious Sumlar, Manager
United States Postal Service


"I enjoyed Phil's knowledge on the subject matter and his friendly demeanor.
I especially enjoyed when we were able to do 'hands on' activities."
-- Wendy Barrett, Accountant (Wilmington)
US Borax


"Great Workshop! My presentation skills have improved tremendously!"
-- Douglas C. Marbourg, Project Manager
Los Alamos National Laboratory


"[I found most useful] The building block approach to the presentation and
the immediate feedback from group and instructor." 
-- George Hodges, Vice President
Farm Credit Bank of Texas


"Great job of presenting, keeping us on track and always with positive
feedback. Nothing was asked of us that we could not do or made to feel we
could not do."
-- Sheila Hemmelgain, CCM Coordinator
United States Postal Service


"Great class!"
-- Chuck Hansen, Supervisor
US Borax


"I really needed this framework and skill set to deliver the Nextel story. . .”
-- Bill Morris, District Manager
Nextel Communications


"This was a very appropriate and useful workshop which I will be able to use effectively."
-- Joanne Arnston, Senior Buyer
US Borax


"This class really took my anxiety away and actually gave me much of the
information I needed."
-- Bob Siddall, Executive Director
Cooperative Purchasing Association of the Southwest


"Great seminar -- benefits more than presentation skills!"
-- Sharon McHugh, Manager
Prudential Insurance, Woodland Hills CA


"Dr. Phil [Bozek] is one of those instructors who comes around once in a blue
moon, who can motivate and teach with care, patience and kindness."
-- Eric Edblad, Supervisor
US Borax


"I would love to have this [workshop] as a REQUIREMENT for division directors
and assistant directors."
-- Elizabeth Gundlach
Colorado Housing Finance Authority


"Excellent training! Phil really knows his stuff. Great ideas."
-- Mitch Mason, Manager
Los Angeles County (CA) Department of Child and Family Services


"I found the course to be very helpful. I'm confident my presentations will
get better now that I have taken this course."
-- Gary Shockley, Quality Manager
US Borax


"[Phil Bozek has] Outstanding feedback and people skills. Builds on positive
and information gained."
-- George Parsons, Team Leader
United States Postal Service


The way Phil [Bozek] put people at ease made a potentially uncomfortable
program very beneficial."
-- David Slater, Senior Loan Officer
CoBank, Sacramento CA


"The overall content and organization of this course was excellent."
-- Dale Harvey, Maintenance Planner
Kennecott Utah Copper


"Good workshop, I think it will help me give good presentations."
-- Ed Simmons, Distribution Specialist
US Borax


"I think the use of videotape with immediate viewing and feedback is
EXCELLENT. Really great way to learn."
-- Debbie Ciolero
Colorado Housing Finance Authority


"I think that not only will this help me in presentations but in everyday
life. It has made me more aware of other people and their content while they
speak, as well as being aware of myself."
-- Anne Henderson, Member Support Services
Intermountain Health Care


"I feel like I have improved 100%. Now I actually know how to put a
presentation together. I didn't learn this is college."
-- Paige Peterson, Development Coordinator
Nextel Communications


"Excellent class."
-- Paul De Senna, Project Manager
L-3 Communications


"Excellent -- good self assessment and critiquing opportunity."
 --Tracy Branch, Product Safety Manager
US Borax


"Interesting and entertaining. I feel I learned a lot and am anxious to put
it to work."
-- Janine LaMar, Consultant
Solutions West


"Getting comfortable critiquing each other was an added benefit."
-- Marlene Niemeir, Assistant Vice President
CoBank, Spokane WA


"This is the best course I have had in the time I have been with KUC."
-- Joe Valerio, Line Crew Supervisor
Kennecott Utah Copper


"Phil -- we need to see more of your seminars."
-- Marti Mingo, Army ILS Manager
L-3 Communications


"Extremely enjoyable and informative -- loved the small class with one-on-one
[coaching]. Experience is everything, much better than just hearing it."
-- Ellen Palmer
United States Postal Service


"Phil, thank you, I very much appreciated your excellent organization and
facilitation skills. It helped the participants learn the materials."
-- Luanne D. Smith, Administrative Assistant
Kennecott Utah Copper


"I had an enjoyable informative time. Thanks!"
-- Betsy Mitchell, Administrative Assistant
US Borax


"Thank you to Phillip, truly a professional. It was an easy and encouraging
way to spend the day."
-- Debi Auman, Mentor
San Bernardino (CA) Social Services Group


"Videotaping and review are excellent."
-- McTate Stroman, Project Manager
L-3 Communications


"Phil is a very energetic instructor with lots of practical experience."
-- Lars Karlsson, Mine Planner
US Borax


"Thanks Phil you're a cool guy."
-- Rick Mooney, Contract Auditor
Intermountain Health Care



TRAINERS AND HUMAN RESOURCES PROFESSIONALS

"This [workshop] was incredibly valuable."
-- Robyn Barratta, Seminar Presenter
Franklin Quest, Salt Lake City UT


"The best workshop training I have had in 20 years!"
-- Mary Ann Vossbrink, Staff Team Leader
State of California EDD

National Staff Development and Training Association

"Phil's modeling of techniques is great to see. . . ."
-- Delia Ikeda, Trainer
Contra Costa County (CA) Social Services


"I am very impressed with the amount of information shared in such a short time."
-- Gary Monahan, Training Manager
OneComm, Denver CO


"Phillip made everyone feel at ease in a very difficult type of workshop.
When the participants first started, everyone was very tense about trying the
presentation technique but . . . [soon] everyone was working well."
-- Gary Horton, Trainer
L-3 Communications


"I was hesitant to attend, but the facilitator and the other participants
made me comfortable and provided excellent feedback."
-- Pat Muir, HR Advisor
L-3 Communications


". . . I learned more in this class than in most any class I've ever taken."
-- Russ Williford, Mine Training Supervisor
US Borax


"I recommend this course to even the most experienced presenters. What you
don't learn from Phil you learn from the other participants."
-- Mike DeVolld, Manager of Training
US Borax


"I learned a lot about myself."
-- Scott Adkins, Trainer
US Borax


"I would strongly recommend this for all the trainers (and esp. managers) at
the Lab. Thank you for the valuable recipes."
-- Ira Pray, CIC-14 Division
Los Alamos National Laboratory


"It was a wonderful mix of theory and practice."
-- Jackie DeLa Cruz, Trainer
University of California Davis Extension


"Fast pace -- interactive -- good focus -- high energy -- Phil, you have the passion!"
-- Denny Ah-Tye, Trainer
San Joaquin County (CA) Department of Social Services


"Five-Star Presentation *****!"
-- Bob Davis, Trainer
Humboldt County (CA) CVS


"Great presentation/style. Energy consistent beginning to end. I enjoyed it
and found it useful."
-- Terri McLaughlin, Trainer
Yuba County (CA) Human Services


"Great job! More! More! More!"
-- Bev Sira, Trainer and Manager
Yolo County Department of Social Services


"Phil [Bozek] was perfect."
-- Nonie Inyang, Trainer
San Francisco County Department of Social Services


"Perfectly useful!"
-- Kim Oberg, Trainer
Kern County (CA) Department of Human Services


"Phillip did a great job in making the MOST of the short time we had."
-- Juanita Spitzer, Supervisor and Trainer
Santa Barbara County (CA) Social Services


"This has been an eye-opening experience to the nuts and bolts of becoming a better trainer."
-- Gabriel Espinoza, Trainer
Kern County (CA) Department of Human Services


"Very interactive and hands on. I have a new training I'm working on and this
helped me get some points down on paper. I got a good start!!"
-- Jessie M. Burr, Trainer
San Bernardino (CA) Social Services Group


"This training will be immediately useful in my job. Thank you!"
-- Sharon Lighs, Trainer
Kern County (CA) Department of Human Services


"Excellent presenter."
-- Annette Thomas, Trainer
Los Angeles County (CA) Department of Child and Family Services


"Great presentation! [Phil Bozek is a] Real pro, very organized. Applicable examples."
-- Heidi Amundsen, Manager
National Staff Development and Training Association


"I thoroughly enjoyed the presentation and needed this information for my new job."
-- Tisa McGhee, Trainer
Davis County (CA) Family Services Department


"The workshop was great!"
-- Diana D, Alexander, Trainer
San Bernardino (CA) Social Services Group


"SUPER!"
-- Chance Massaro, Trainer
National Staff Development and Training Association