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Francine T. Mahak, senior consultant with Communication Designs, Inc., is an experienced trainer specializing in business communication skills, coaching skills, and interactive training. Francine combines extensive business experience with a multicultural academic background, having lived and studied in Europe and the Middle East as well as in the United States. She has successfully developed programs and delivered training for many clients, among them General Motors, Discover Card, Chevron, and the International Union Against Cancer.

As a senior consultant at an internationally acclaimed consulting company, she managed the train-the-trainer division and redesigned a program for managing writers. She has also designed a business writing manual and a coaching skills program to give managers and their people the skills needed to deal with change and to work most effectively in teams.

From her decades of teaching experience, Francine knows that key changes in the way we approach work can make major differences in our performance and our sense of fulfillment. "I greatly enjoy facilitating the discovery process, and seeing people begin to excel in areas they had considered beyond their abilities."

Francine holds a Master's degree in Linguistics and a PhD in Middle East Studies.