Effective E-mails and Documents is a unique, comprehensive 1- or 2-day
workshop that treats business writing not as "words on a screen" but as a
dynamic process of communication among responsive, thinking business people.
EEM&D incorporates the needs of readers into the process of e-mail and
hard-copy document writing, and treats the computer screen and the printed
page as flexible, results-oriented communication media: Writers and readers
work together to get jobs done.
The Benefits to Your Participants
For your organization's workshop participants, Effective E-mails and Documents
will result in:
Fast, Accurate Writing. From planning to revising, EEM&D provides an easy,
flexible process adaptable to virtually any writing task. EEM&D can cut
workshop participants' writing time significantly -- and improve quality and
Fast, Accurate Reading. By combining the psychology of reading with audience
analysis and text simplification techniques, EEM&D can dramatically reduce
document reading time -- and improve quality and accuracy.
Fast, Accurate Responding. EEM&D's innovative e-mail and document formats
facilitate the process of responding to ideas in writing. That means quicker
implementation of valuable ideas and programs.
Major Workshop Features
Pre-workshop Diagnostics. Communication Designs' pre-workshop diagnostic
procedures incorporate your organization's cultural characteristics into our
EEM&D training approach.
A Customized Program. EEM&D, like every Communication Designs workshop, is
tailored -- not only to an organization, but also to the individual
participants attending each workshop. EEM&D employs a combination of model
and participant documents to translate theory into individual, practical
Workshop and Reference Materials. EEM&D provides workshop participants not
only with innovative workbooks for use during the training session, but also
with top-quality reference tools and easy-to-use preparation formats for
future writing projects.
Post-workshop Followup. After each EEM&D workshop, we invite participants to
send us their improved e-mails and documents for feedback and coaching.
What Your Participants Will Learn
From Effective E-mails and Documents, your participants will learn to:
·Dramatically reduce the time they spend writing, editing, and reading
e-mails and documents.
·Use a systematic writing process that works for business, technical,
sales, and other writing tasks.
·Accommodate technical and nontechnical readers in the same document.
·Make the purposes of their e-mails and documents crystal clear and
positioned for greatest impact.
·Know the crucial differences between e-mail and hard copy reading
strategies -- and the corresponding differences in writing strategies.
·Use a variety of brainstorming techniques to generate ideas quickly.
·Use a variety of innovative organizational formats to ensure their e-mails
and documents are read and understood.
·Say more with fewer words.
·Make their writing "read short," regardless of length.
·Make the most of word-processing software and e-mail technology.
·Master grammar, spelling, and punctuation that spelling and grammar
checkers may miss.
Who Should Attend EEM&D?
Effective E-mails and Documents will benefit executives, managers, technical
and sales personnel, administrators, and staff specialists -- all
professionals who write or edit e-mails and documents.
Some workshop specifics:
·Length: Two days (16 hours); Condensed 8.5-hour version available
·Number of participants: 10-15 ideal; 15 maximum
·Pre-workshop diagnostic research included
·Workbooks, preparation blanks, summary sheets, and reference tools provided
·Post-workshop followup consultation included
Phillip E. Bozek
General Pricing Policies